We ensure that once your booking is confirmed, your adventurous journey with us has officially commenced.

Not everyone plans ahead. We get it. For those spontaneous souls, we have provisions for last-minute bookings for Papua trips. Drop in your complete trip payments within 24 hours, and let us handle the rest. All such bookings depend on availability, but once confirmed, rest assured, Go Visit Papua will make it a memorable experience.

• If cancellation arises from our end, barring force majeure events, we’ll return your payments in full. For force majeure events, we’ll recommend alternative dates or activities. If these are unsuitable, all except the booking deposit will be refunded.

While your enjoyment and safety are paramount to us, there are factors outside of our control that might necessitate itinerary alterations. We won’t be liable for changes due to unforeseen events like natural disasters, political unrest, flight changes, or personal emergencies.

Should unexpected costs arise during the trip due to such events, they will be the client’s responsibility. Despite these challenges, our commitment to your trip’s success remains undeterred.

While our team goes above and beyond to safeguard your belongings, we cannot be held responsible for any damage or loss that might occur, whether it’s during transportation by our porters, animals, or vehicles. It’s imperative to get comprehensive insurance that covers such eventualities.

To hold the booking, we request a 20 – 30 % deposit of the total trip cost. Your deposit needs to reach us within two weeks of your initial query. And as it reaches our end, be assured, your unique experience starts getting its shape.

We recognize that life can sometimes be unpredictable. Whether it’s nature’s mood swings or global situations impacting travel decisions, our goal is to ensure our clients experience minimum inconvenience.

• Trips Cancellation by Clients:
• More than 30 days before the trip: Clients receive a refund, excluding the booking deposit.
• 15-30 days prior: 50% of the total trip cost is retained.
• Less than 15 days or during the trip: No refunds will be granted. If you opt out after the trip has begun, the full cost will be applied. Non-utilization of any services doesn’t warrant any refunds.

Any complaints regarding the trip should be communicated to the tour leader or company representative as soon as possible, allowing the company an opportunity to address the issue promptly.

We’re deeply invested in responsible tourism. Our vision is twofold: offering you a memorable journey and ensuring the regions we explore benefit from our presence. We encourage you to familiarize yourself with our Responsible Tourism Policy.

Note : When you choose Go Visit Papua,  you’re not only securing an unforgettable trip but also championing responsible and sustainable tourism practices.